Refund Policy

1. Introduction

This Refund Policy outlines when and how you may request refunds for credit purchases made on Quiver. Please read carefully before making a transaction.

At Quiver, we aim to deliver high-quality digital education services through a flexible credit-based system. If for any reason you are not satisfied or need a refund, please review our policy below.

1. Refund Eligibility

Refunds may be issued under the following conditions:

• Technical issues that prevent access to purchased services and cannot be resolved within 48 hours.
• Duplicate payments for the same credit package.
• No credits were used after purchase (must be claimed within 7 days).

2. Refund Method

All refunds will be issued to the original payment method used during the transaction. If you paid via card, the refund will be processed back to the same card. We do not issue refunds through alternate channels.

3. Non-Refundable Situations

• Credits already used or partially used.
• Change of mind after successful usage of any part of the purchased credits.
• Requests made beyond 7 days after purchase.

4. Processing Time

Refund requests will be reviewed and processed within 3–5 business days. Depending on your bank, it may take additional time for the refund to reflect on your statement.

5. How to Request a Refund

To initiate a refund, please contact our support team at ssjayasundara@yahoo.com or fill out the Support Form. Please include your order ID, payment receipt, and reason for refund.

6. Pricing Information

• 1 Credit – $15
• 5 Credits – $65
• 10 Credits – $125
• 20 Credits – $245
• 50 Credits – $600
• 100 Credits – $1100

7. Related Policies

For more information, please refer to our Terms & Conditions and Privacy Policy.